Community Guidelines

Last Updated: July 2026

At Ochuwa, we are committed to providing a safe, respectful, and trustworthy platform for organizers, attendees, contestants, voters, donors, judges, volunteers, sponsors, and partners. These Community Guidelines explain the standards expected from everyone using our platform.

Failure to comply with these guidelines may result in content removal, account restrictions, suspension, loss of access to platform features, or permanent removal from Ochuwa.

1. Be Honest and Authentic

Users must provide accurate information when creating accounts, events, contestant profiles, applications, or registrations. Organizers are responsible for ensuring that information published on their event pages is accurate and kept up to date.

You must not:

  • Create fake accounts or impersonate another person or organization.
  • Use misleading names, photos, or credentials.
  • Falsify event information or ticket availability.
  • Misrepresent sponsorships, affiliations, or partnerships.

2. Fair Voting & Contest Integrity

Ochuwa is committed to maintaining fair and transparent contests. The following activities are strictly prohibited:

  • Vote buying through unauthorized third parties.
  • Automated voting scripts or bots.
  • Artificial traffic generation.
  • Multiple fake accounts.
  • Device or identity manipulation.
  • VPN or proxy abuse intended to bypass restrictions.
  • Payment fraud to generate invalid votes.
  • Duplicate contestant registrations.
  • Coordinated manipulation of rankings.

Ochuwa reserves the right to remove suspicious votes, recalculate rankings, suspend voting, disqualify contestants, suspend organizers, and cancel affected campaigns where necessary.

3. Respect Others

Treat everyone with respect. Healthy competition is encouraged. Abuse is not.

Do not:

  • Harass or intimidate others.
  • Threaten violence.
  • Bully contestants or attendees.
  • Use abusive language.
  • Publish defamatory statements.
  • Encourage self-harm.
  • Share another person's private information without consent.

4. Appropriate Content

Content published on Ochuwa must be suitable for a broad audience. Organizers must ensure they own or have permission to use uploaded photos, videos, logos, music, and other materials.

The following content is prohibited:

  • Pornographic or sexually explicit material.
  • Graphic violence.
  • Hate speech.
  • Terrorist or extremist content.
  • Illegal products or services.
  • Fraudulent investment schemes.
  • Gambling where prohibited.
  • Malware or phishing links.
  • Copyright infringement.
  • Unauthorized use of another person's image or identity.

5. Ticketing & Event Conduct

Misleading ticket sales or intentionally deceptive event listings may result in immediate suspension.

Organizers must:

  • Deliver the event as advertised.
  • Clearly communicate schedules, venues, and changes.
  • Honor valid tickets.
  • Follow their published refund policy.
  • Provide attendees with accurate event information.

6. Fundraising & Donations

Fraudulent fundraising campaigns will be removed and may be reported to the appropriate authorities.

Fundraising campaigns must:

  • Clearly state their purpose.
  • Use donations only for the stated objective.
  • Comply with applicable laws and regulations.

7. Payments & Financial Integrity

Ochuwa actively monitors transactions to protect users and maintain platform integrity.

Users must not:

  • Use stolen payment methods.
  • Attempt chargeback fraud.
  • Launder funds through the platform.
  • Circumvent transaction monitoring.
  • Abuse promotional credits or discounts.
  • Manipulate payment systems.

8. Intellectual Property

Respect intellectual property rights. Only upload content that you own or have permission to use.

If you believe your intellectual property has been used without authorization, please contact us so we can investigate.

9. Privacy & Personal Information

Protect your own privacy and respect the privacy of others.

Do not publish:

  • Government identification numbers.
  • Banking information.
  • Home addresses.
  • Personal phone numbers without permission.
  • Private conversations.
  • Confidential business information.

10. Organizer Responsibilities

Organizers are responsible for:

  • Managing their events professionally.
  • Moderating participant content.
  • Responding to attendee enquiries.
  • Complying with applicable laws.
  • Completing required identity verification where applicable.
  • Providing accurate payout information.

11. Enforcement

To protect our community, Ochuwa may take one or more of the following actions where appropriate:

  • Remove content.
  • Remove votes.
  • Hide contestants.
  • Suspend event listings.
  • Freeze payouts during investigations.
  • Restrict platform features.
  • Temporarily suspend accounts.
  • Permanently terminate accounts.
  • Report illegal activity to relevant authorities where required by law.

Enforcement decisions are based on the severity, frequency, and impact of the violation.

12. Reporting Violations

If you encounter content or activity that violates these guidelines, please report it through the platform or contact our Trust & Safety team. Reports are reviewed by our moderation team and handled confidentially where possible.

Examples of reportable activity include:

  • Fraudulent events.
  • Vote manipulation.
  • Fake organizers.
  • Payment fraud.
  • Harassment.
  • Copyright infringement.
  • Impersonation.
  • Scam fundraising campaigns.
  • Underage safety concerns.
  • Inappropriate content.

13. Changes to These Guidelines

We may update these Community Guidelines from time to time to reflect changes to our services, legal requirements, or community needs. Continued use of Ochuwa after updates become effective constitutes acceptance of the revised guidelines.

Contact Trust & Safety

For questions or to report violations of these Community Guidelines, please contact:
Trust & Safety Team
Email: safety@ochuwa.com.ng
Or submit a report through the Ochuwa platform.